To sign in to your PGE web account, your browser must be set to accept cookies and JavaScript must be enabled. A cookie is a small text file stored on your computer by a website to give you a unique numeric ID.
PGE also works with third parties that use cookies on our site to conduct visitor surveys and to enable other features. Sign in Register. Power out? Here's what to do in an outage When you rely on something as much as electricity, it can be unnerving when your power goes out. Get Outage Info. What to Do in an Outage. Restoring Power.
Report a Streetlight Problem. Be Prepared. Report an outage and get updates If you're a residential or small business customer, we'll text you if your power goes out, so you shouldn't need to report it.
Just download our mobile app , report online or call: Portland Salem elsewhere. What additional steps should you take? Get electric outage updates via text, email or phone We'll provide updates that include the cause of the outage as well as when you can expect power to be back on. Set up automated alerts in your online account Once you set up your alerts, we'll notify you when outages affect your service. Sign in as a visitor. This is called a Public Safety Power Shutoff. When possible in advance of an outage, we will send notifications to the phone and email contacts we have on file.
Update your contact information now or call during normal business hours. If we have your current phone number on file, we'll attempt to let you know when your power is out through a call or text. There's no need to sign up for these notifications. You will continue to get notifications unless you opt-out. If you'd like to set preferences for how we notify you about any future outages, you can do so in your online account.
Anyone searching our online outage map can sign up to receive updates for any outage occurring in our service territory. When power is restored to all addresses included in the outage, the notifications discontinue. To receive updates for future outages, even for the same address, you have to visit the map to sign up again. PSPS Update notifications are sent while power is shut off with any revised estimated restoration times. If you are a Medical Baseline customer, you may receive additional phone calls or an at-home visit to ensure your awareness and safety, and we ask that you confirm you have received our notifications.
Apply for Vulnerable Customer status if you, or someone in your household, has a serious illness or condition that could become life threatening if electric or gas service is disconnected.
Discover what factors go into the decision to turn off power to help prevent wildfires and find the weather tools that show if a PSPS will occur in your area. PSPS updates and alerts. Ensure your contact information is up to date so you can receive PSPS notifications. Sign in to confirm. Go to PSPS updates. We also update our social media with current information. Follow us on Twitter Follow us on Facebook.
Phone, text and email alerts. Choose View.
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